Handover & aftercare
What you inherit. Defects management is the part of the contract that continues after everyone else has moved on.
Commissioning, occupancy documentation, staged practical completion, a documented defects process and a named contact for the defects liability period — not a general inbox.
Commissioning, occupancy documentation, staged practical completion, a documented defects process and a named contact for the defects liability period — not a general inbox.
Step by step.
Commissioning
Services commissioned, tested and certified before occupation.
Occupancy documentation
Occupancy permit, warranties, manuals and as-built documentation compiled.
Staged practical completion
Each stage completed, inspected and handed over on its own date.
Defect management
A documented reporting process with response tiers and close-out tracking.
Named aftercare responsibility
One person accountable through the defects liability period.
The output, in your hands.
- A complete handover pack per dwelling
- Occupancy permits and certificates
- A maintenance guide for purchasers
- A named aftercare contact and response times
- Defect close-out reporting
To start, we need this.
- Your settlement programme
- Purchaser handover requirements
- Body corporate arrangements, if applicable
Completed projects beyond those published here can be provided on request, with dwelling numbers, contract values and referees. Ask for the full list.
Tell us about the site.
Send the address, the documentation stage and the programme you are working to. We will tell you what we would need to price it, and who would run it.